EVENT COORDINATOR

• Manage Tenis Partener & Tenis10 events in close collaboration with partner clubs, with different timelines concurrently, looking ahead and following up on critical timelines to ensure events take place according to plan and hold up to the standard of organisation we require. Coordinate all event support activities, such as event logistics, in close contact with our partners.

• Be a part of the Events Team that covers the organisation of top tier events, either in full capacity or in support to the local organiser. You will travel and take part in events a couple of times per year. Traveling outside the country may be required as we grow.  

• Be the first point of contact for our partners / clubs, providing general support and building engaging relationships on every interaction.

• Provide an empathetic and high level of quality service in order to meet and exceed the expectations of our partners.

• Demonstrate professionalism, timely support and effective communication.

• Investigate and resolve complaints and feedback in a positive manner.

• Work collaboratively with the team to ensure business & team objectives are met. Report and document any kind of issues to the responsible departments / team members.

• Actively suggest ways to improve internal procedures and processes.

• Run special internal projects, such as sponsored events, with key objectives and deliverables.

• Make every effort to support and positively reflect the MPG / Tenis Partener / Tenis10 brands to others.

• Be an expert regarding company policies, tools and systems.

• Perform other duties as required, to support the team in any off-role activities.

• Bachelor degree and Bi-lingual preferred. Strong command of English, verbally and in writing is a plus.

• Excellent verbal and written communication and stakeholder management skills.

• Basic, yet solid computer skills across Microsoft and Google Suites. Efficient and fast use of desktop applications.

• Experience working in a fast-paced environment that requires initiative, multitasking and the ability to be proactive is essential. Ideally, first experiences in working directly with clients and providing the highest level of service.

• Strong Customer Service attitude, always keeping the customer in mind and communicating in a highly positive manner. Demonstrating confidence while using all different channels (Phone, Email, Chat, Facebook Direct Messenger).

• Proven ability to deliver projects / responsibilities accurately, on time and with attention to detail.

• The ability to understand and apply the technical aspects of organising events. Technical knowledge related to the organisation of tennis tournaments (draws, order of play etc.) is an advantage.

• Class B driver’s license is an advantage.​

• Customer obsessed – You have an absolute passion for ensuring a great customer experience with every contact.

• A builder of relationships. A confident, respectful and effective communicator.

• Incredibly resilient and operate well under pressure. Capable of dealing with long work days when managing the on-site organisation of top tier events.

• Impeccable with your attention to data and detail, time management, and organisation.

• A self-starter and truly proactive problem solver. You find solutions to resolve problems with minimal impact to internal and external stakeholders.

• Not afraid to take the initiative and provide innovative solutions to problems. You are always thinking about how we can improve our service and internal procedures.

• Excited to work in a fast-paced environment with constant change and growth.

• Hungry to learn new things every day and to improve the way you work and the way you think. Capable of unlearning what you have learned in order to improve.

• Friendly, capable of listening and being empathic.

• Reliable, supportive, transparent and positive at all times - we work as a team!

• Humble and you make people feel welcome.

*However, most importantly you are passionate about being active and about what we do here!​

• The opportunity to be part of one of the largest sport businesses in Romania, as it expands internationally. The chance to have a serious impact, in an exciting growth phase.

• Flat hierarchies, constant learning with room for personal growth.

• Working with a fun, energetic and supportive team.

• Competitive salary and end of year bonus potential.

• Additional incentives to reward you for your hard work.

• The energy and joy that only sport can bring.​